Contact

Parks and Recreation Department

Phillip Raborn

Director

Email Phillip Raborn

Phone: 501-851-6990 ext. 229

Gordon Borst

Assistant Director

Email Gordon Borst

Phone: 501-851-6990 ext. 228

Bryan Klendworth

Activities Coordinator

Email Bryan Klendworth

Phone: 501-851-6990 ext. 223

Shatara Batemon

Office Administrator

Email Shatara Batemon

Phone: 501-851-6990 ext 226

Pat Brown

Facility Manager

Email Pat Brown

Phone: 501-851-6990 ext. 227

Kyle Tyler

Facilities Manager

Email Kyle Tyler

Phone: 501-851-6990 ext. 227

Mission Statement

The Maumelle Community Centers’ purpose is to promote a safe and enjoyable recreation experience for every member of our community. All staff, equipment programs and services will reflect professionalism and the highest standards associated with the Maumelle Parks and Recreation Department.

 

Maumelle Community Center Objectives

To provide a safe and clean recreational environment for our patrons.

To provide a variety of recreational programs for every family member.

To increase community interest in recreational activities.

To minimize the risk of recreational-related injuries.

To increase community education regarding recreational activities.

To increase recreational participation and/or revenue from recreational activities.

 

Rules & Regulations

 

Discipline Procedures for Members

The procedures listed below should be used as a guide when taking disciplinary actions resulting from infractions of Community Center rules and regulations. As in many aspects of work here, personal judgment should still play a significant role in the administration of discipline.

1. Discipline Records

A Disciplinary Action Record has been prepared for use by the Center employees. Any employee issuing a suspension should enter all necessary information into the record. It is extremely important that this record is kept up to date and accurate. A section is also provided in the record to enter detailed accounts of serious incidents.

2. Warnings

Persons guilty of minor violations (running, excessive noise, loitering, etc.) should receive one verbal warning. Failure to heed verbal warnings, repeated minor violations, or a disrespectful or abusive response to a verbal warning should result in a suspension of 1-7 days.

3. Suspensions

Persons receiving suspension are banned from the Community Center grounds for the entire period of the suspension. This includes the swimming pool, skate park, and parking lot.

4. Indefinite Suspensions

Persons receiving an indefinite suspension are banned from the Community Center grounds until arrangements are made with the Director for their return. In the case of a minor, a conference including the Director and the parents of the suspended party will be required. An employee issuing an indefinite suspension should enter an account of the incident in the section provided for that purpose in the Disciplinary Action Record.

5. Equipment Loss or Damage

Any person causing the loss or destruction of Community Center equipment or damage to Community facilities should be suspended until arrangements are made with the Director to replace the equipment or repair any damage. If the damage or loss is intentional, the Director may impose an additional suspension, which would begin at the time reparations are made.

6. Disciplinary Guidelines

If you are unsure of exactly what action to take in a particular situation, contact your supervisor. When taking disciplinary actions, you should attempt to make a person aware of what they have done and why you are responding with disciplinary action.

Policies

MEMBERSHIP POLICY

Memberships and day passes allow access to full use of all amenities within the facility. Pictures will be taken at the time of membership registration and added to the member's profile. Amenities include a full-size basketball court, fitness center with cardio/weight machines, and locker rooms with showers (bring your own lock). Annual memberships include three (3) guest passes per month. Guests and day pass users must complete paperwork, sign a waiver, and be 18 or older. A parent/guardian must sign for members under 18 and remain on-site if the child is under 11. Members must accompany their guests at all times. Guests cannot be left unattended, and members cannot access areas reserved for programs, events, or rentals.

CANCELLATION

The Center may cancel programs, leagues, or events due to low enrollment, weather, or safety concerns. Members will be notified at least one hour before.

 

REFUNDS

Refunds are given only if the Center cancels or if at least 48 hours' notice is given. The Director must approve refunds. Cash refunds will be issued by check; credit refunds to the card on file, unless expired/closed. Allow 10 business days for checks, 3–5 days for cards. No refunds once a session begins. All discount ticket sales are final unless canceled by the Center.

 

PHOTO POLICY

The Parks and Recreation Department takes photos of program participants, city events, members, and/or visitors. These photos are for Maumelle Parks and Recreation use only and may appear on flyers, publications, and social media outlets.

 

ACCESS POLICY

All persons entering must check in at the front or lower desk and verify membership with a key tag or name, or be an approved program/rental participant.

 

REGISTRATION

All programs/leagues require pre-registration. Programs without the minimum may be canceled. Free events can be registered by phone at (501) 851-6990. Paid programs/events require in-person registration and payment by the published deadline. Events are first-come, first-served. A wait list will be created if full.

 

INCLEMENT WEATHER

The Center follows Pulaski County Special School District's weather policy. Events are canceled if school is delayed/closed. The facility may remain open with limited staff. Please check our socials for updates.